Customer Relationship Management (CRM)
Implementing the system for Customer Relationship Management (CRM) which comprises:
- Customer Data and Account Management,
- Product Catalogue,
- Knowledge Database,
- Activity Management,
- Sales Force Automation,
- Marketing Automation,
- Customer Support,
- Sedam Agent/Supervizor Desktop,
- Reporting.
Attached files
- Cisco IPCC - Sedam CRM Datasheet ENG (pdf 918.63 KB)
- CISCO IPCC - Sedam CRM Datasheet HR (pdf 412.22 KB)
